Refund policy

Returns

We hope you are delighted with your purchase, however, if for any reason you are not entirely satisfied, we will be happy to exchange your item.

Exchange Policy - We accept returns within 14 days of delivery. All returns must be in original condition, with all tags and labels attached and in original packaging together with the proof of purchase.

Any item which, in our opinion, has been used, soiled and/or is not in its original sale-able condition will be exempt from our returns policy.

Refund policy - We accept refund requests made within 7 days from the date of receiving the product by the customer.

Refunds can only be made to the Credit/Debit Card used to place the order. COD orders are not entitled for refund.

In case refund is accepted by us - Buyer is responsible for the courier/shipping fees incurred in returning the products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@corkiza.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at saurabh@corkiza.com and send your item to: B-2/1,paschim vihar delhi Delhi IN 110063.

Shipping
To return your product, you should mail your product to: B-2/1,paschim vihar delhi Delhi IN 110063

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.